Quality Assurance Statements

Please find detailed below our quality assurance statements of Quality Policy, Responsibility, Authority, Environmental Policy and Confidetiality.

Statement of Quality Policy

It is the policy of Presto Electronic Components Limited to provide its Customers with electronic components of quality, reliability, cost and service standards that meet or exceed their expectations.

Statutory and Regulatory requirements applicable to the products shall be observed.

The Quality Manual defines the control systems and Quality programme to be used for ensuring that this policy is fulfilled and is the instrument of authority for all staff in the execution of the policy. The Manual complies with the requirements of BS EN ISO 9001:2008.

In order to ensure this, the system is subjected to a planned, rigorous and comprehensive analysis by means of both Internal Audits and Management Reviews.

Specific quality objectives, targets and action plans shall be determined at Management Review Meetings.

Every employee is encouraged to contribute proposals that will assist the improvement process.

Statement of Responsibility

The Quality Policy Statement shall be understood and implemented by all personnel in the organisation.

Each Manager and Supervisor in the Company is responsible for ensuring that the part of the programme that they control is effectively operated in accordance with the Quality Manual.

Every employee is required to be aware of and work to the requirements of the Quality Manual and Procedures.

It should be understood, however, that where standards of quality are not formally defined, including areas outside the scope of the manual, a level of workmanship consistent with the Company's objectives for high quality shall be maintained.

Statement of Authority

Full authority for the maintenance, implementation, improvement and administration of the Quality Programme has been assigned to the Group Quality Assurance Manager, who is the Management Representative for all Companies within the Group. He has the authority and full organisational freedom to identify quality assurance problems, to initiate action that results in solutions and to verify implementation of solutions to those problems.

It is the Group Quality Assurance Manager’s responsibility to ensure compliance with all sections of this Manual and to ensure that awareness of customer requirements is promoted throughout the Organisation.

Statement of Environmental Policy

The Company is a distributor of electronic components and has no production processes of its own.

Suppliers shall be encouraged to avoid the use of environmentally harmful materials in their processing or products.

Packaging material received with products shall be re-used wherever practicable.

Preferred packaging shall be of cardboard or bio-degradable starch chips

Polystyrene, especially in chip form shall be avoided as far as possible

Where necessary filling material shall be of bio-degradable starch chips or of "bubble wrap".

Office and warehouse waste is sorted by the contractor (Grundon) and all recyclable elements are sent for appropriate processing.

This policy shall be reviewed at least annually with a view to improving the nature of the waste produced and minimising the volume where possible.

Statement of Confidentiality

Transactions between the company and its customers or suppliers shall be treated as proprietary and confidential.

Information may necessarily be given to suppliers regarding the product required and it's application to ensure that the customer is correctly supplied.

Specific design work undertaken by a supplier on behalf of a customer for an application a formal "Non Disclosure Agreement" may be required by any of the parties involved.

Credit references will only provide basic information and are only supplied if the request contains a statement that the information is in strictest confidence.

Other than the items in Paragraph 2 no information shall be divulged to a third party without the consent of the subject company.

Confidential information relating to customers or suppliers shall be securely maintained.

Access to information shall be restricted to company personnel requiring it for their duties.

It is not company policy to pass on address lists to mailing organisations